What is YOUR Golden Business Rule

[The Business Tutor]

Come on! Let's put them together. It doesn't have to be your own but let's hear the one fantastic business rule you always adhere to. Here's mine...

"Treat your customers like they own you, because they do!"
(Mark Cuban - HDNet)

Over to you!

[Dunworking]

Cheating slightly as this is two rules (or is it really just one?).

Rule Number 1 - The Customer is always right.
Rule Number 2 - If the customer is wrong, please re-read Rule Number 1

That one has never let me down.

[Paul Mitchell]

More operational for me but every time I paint a car, I always ask myself the same question before emptying my guns:

"Would I be prepared to accept the quality of this job myself?"

I guess you have to compare it to any other service and put yourself in the shoes of the customer. If you can't accept something even if it only has the most minor of flaws then you have to do something to put it right. I don't believe in trying to 'get away with it' as some sprayers do. It's all about getting it exactly right.

[32408]

Failing to plan is planning to fail!

[EmilyF]

Make deals with people, not with paper

No matter what it takes, I always like to get through to my main point of contact on a personal level. That way, I not only sell my services but I also double the deal by selling myself. Try to do the deal on paper and you will be easily forgotten. Leave an impression and you'll be remembered for life.

[Rigmonkey]

For me, it has to be:

"Check, double check then check again"

My credibility relies on getting it exactly right every time so I try to look through my work two or three times before submitting it to clients. I also have a certain amount of paranoia about the wrong things reaching my clients that would destroy my business for good. Last year, I was helping to run a bar for a friend who was on holiday and during one of my quieter shifts, I sat at a table completing a couple of articles. I zipped off to the toilet for a few minutes before coming back and finishing an article. Upon proofreading it, I discovered that some wag in the pub thought it might be a good idea to write what can only be described as a sexually explicit declaration somewhere within the article.

Obviously good banter from their perspective, but that would have spelled disaster for me if I hadn't gone through my work with a fine toothcomb.

[lancejeffersons]

To make customers always happy and satisfied..

[The King Game]

Don't deal with d*ickheads!

[Jake The Ripper]

be nice to people i think helps. and be honest.

[IM Today]

Don't deal with d*ickheads!

Thanks for the pointer. See you in the next life.

Highly appropriate one for you here, King, and this is one that applies to anything in life:

"Always be careful how you treat people on the way up because you never know if you're going to meet them again on the way down."